Course Title: Catering Premises Management
Course Description: Catering Premises Management is designed to provide students with a comprehensive understanding of the principles, practices, and regulations involved in managing catering establishments. This course covers various aspects of catering premises, including food safety, hygiene standards, operational management, customer service, and legal compliance.
Topics Covered:
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Introduction to Catering Premises Management:
- Overview of the catering industry
- Types of catering establishments
- Importance of premises management
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Food Safety and Hygiene:
- Food safety regulations and standards
- HACCP principles
- Hygiene practices and procedures
- Pest control and sanitation
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Operational Management:
- Menu planning and development
- Purchasing and inventory management
- Kitchen layout and design
- Equipment maintenance and usage
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Customer Service:
- Customer satisfaction and retention strategies
- Communication skills
- Handling complaints and feedback
- Creating a positive dining experience
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Staff Management:
- Recruitment and training of catering staff
- Scheduling and rostering
- Performance evaluation and motivation
- Conflict resolution and team building
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Financial Management:
- Budgeting and cost control
- Pricing strategies
- Revenue management
- Profitability analysis
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Legal Compliance:
- Licensing requirements
- Health and safety regulations
- Employment laws
- Environmental regulations
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Marketing and Promotion:
- Marketing strategies for catering businesses
- Promotional activities and campaigns
- Branding and reputation management
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Trends and Innovations:
- Emerging trends in the catering industry
- Sustainable practices
- Technology integration
Throughout the course, students will engage in practical exercises, case studies, and real-world simulations to reinforce their understanding of catering premises management concepts. By the end of the course, students will be equipped with the knowledge and skills necessary to effectively manage catering establishments and ensure their success in the competitive hospitality industry.
- Teacher: Willy Chemweno